Osiris Shoes Store

Our products have always been made using the highest quality materials, and we are confident that you will be pleased with your purchase. We understand, however, that shopping on the Internet can sometimes result in a purchase that in some way does not meet your expectations. Our Return Policy ensures your satisfaction.

All of our products are under warranty against manufacturing defects for a period of 30 days from the date of receipt. Any unworn, unwashed, or defective merchandise may be returned for a full refund up to 30 days after the date of receipt, but only with a Return Authorization number (see below). We will refund shipping charges only if the merchandise is defective, or if we made a mistake in the shipment of your order.

At this time, we only process returns and do not offer exchanges. If you desire to make an exchange, please return your merchandise and place a new order at your convenience.

The credit card used in the original transaction will be credited for the return amount. Once your return is received by Osiris, it may take up to 14 business days for us to process the return and 2-3 billing cycles to be reflected on your billing statement.

Please fill out the below RA form below to receive your Return Authorization Number. No returns will be accepted without this number.

After receiving your RA number please write that number on the outside of the shipping carton used to ship the item back to Osiris. The shoebox cannot be written on and must be placed in another carton for shipping to avoid damage to the shoebox.

All returns are subject to inspection before credit will be issued. Any non-defective/damaged merchandise must be returned in a resalable condition or it will be returned to the customer and no credit will be issued.

If you have further questions, please contact us.

Request RA

* First name:

* Last name:

* Address 1:

Company / Address 2:

* City:

* State:

Please Select... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

* Zip:

* Phone:

* Email:

* Order number:

* Items to return:

* Return reason:

Please select... Wrong size ordered Wrong size shipped Wrong item/color ordered Wrong item/color shipped Defective/Damaged Other

Other return reason:

RA Terms and Conditions

The RA number will need to be written on the outside of the shipping carton used to ship the item back to Osiris. The shoebox cannot be written on and must be placed in another carton for shipping to avoid damage to the shoebox.

All returns are subject to inspection before credit will be issued. Any non-defective/damaged merchandise must be returned in a resalable condition or it will be returned to the customer and no credit will be issued. Once your return is received by Osiris, it may take up to 14 business days for us to process the return and 2-3 billing cycles to be reflected on your billing statement.

I agree to these terms: